Research & Evaluation

How CHCs are using the “Be Well” survey to better understand, measure and strengthen community health and wellbeing

“We had this window of opportunity to do more intake, take more clients into the centre,” said Yves Barbeau, Executive Director of Kapuskasing CHC. “And I think [the Be Well survey] offers a good way to see the needs of our residents from a community perspective and not just from a physical perspective.”

Measuring what matters in health and wellbeing is an important part of our journey upstream. And the “Be Well” survey is a tool that will help us learn about and measure the wellbeing needs and strengths of our clients and the communities who access our programs, services and initiatives. We want to support health and wellbeing through learning from the people we serve about what is keeping them well and what is contributing to making them and/or keeping them unwell. The “Be Well” survey will help us to explore important questions to improve health and wellbeing outcomes for the people with barriers to wellbeing.

The survey draws on all eight domains of the Canadian Index of Wellbeing, with adaptations specifically from a health equity perspective in order to strengthen the survey’s value for understanding and improving wellbeing among the clients and communities served by AOHC member organizations. This was achieved through continuous adaptation and course correction, informed largely by Health Promotors and Community Developers.

Purposes of the “Be Well” survey:

Why a provincial wellbeing survey?

  1. Develop standardized core questions for wellbeing data comparability across member centres and, where possible, with the CIW’s provincial data sources.
  2. Maintain comparability, validity, and reliability of the core and extended wellbeing questions.
  3. Collect data to understand the wellbeing needs and strengths of our clients and communities using survey questions based in large part on the validated Canadian Index of Wellbeing framework.
  4. Inform decisions around local, regional and provincial healthy public policy and advocacy work.

  5. The main goal of the “Be Well” survey is the creation of a provincial wellbeing database that will improve the ability of member organizations to measure performance in health promotion and community development work. Ultimately, the provincial survey will lead to both the strengthening of wellbeing initiatives; and to improved health and wellbeing outcomes for clients and communities served. The wellbeing database will also provide factual evidence to better tell the story of the important work CHCs are doing to provide wellbeing services and supports to specific populations served.

    The survey results will help us establish a provincial baseline of clients’ current wellbeing, thus allowing us to demonstrate our collective impact on influencing improvements in health and wellbeing over time. In addition, survey results will provide wellbeing data comparability across member sites and, where possible, comparability with the CIW’s provincial and national data sources. The survey results will help support measurable improvements and increased access to health and wellbeing for everyone in Ontario.

    Learn more about the "Be Well" Provincial Wellbeing Survey

    This kit includes the essential information you need to know to get started:
    2015 "Be Well" Survey Information Kit (English)
    2015 "Be Well" Survey Information Kit (French)